Too often it’s a bit of a minefield trying to find reliable tradespeople and this is perhaps even more so for drainage repairs - these are potentially big jobs and you can’t even see the problem. When you’re looking at finding someone reliable for commercial drain repairs, the problem only gets larger, as you need someone to come out quickly, and fix any issues before you start to lose business.

You also need someone who will do an excellent job, who you can trust in and around your commercial premises, and someone who won’t overcharge so, where to start? Here are a few things to consider…

Personal Recommendations
A recommendation is a valuable tool in choosing a drain repair company. If previous businesses been happy with the job done, then you’re at least halfway there – even more so if recommended by two to three other companies. That way you know it’s not a fluke or a coincidence.

A really good company will also be happy to show you references and testimonials and will probably have a page on their website dedicated to just that here at Drainage Consultants Ltd will cover all these reassurances.

Also useful are ‘recommended tradespeople’ websites. These CAN be helpful BUT beware - companies usually have to pay for the privilege of being recommended, either to join the site in the first place or by bidding for the jobs that are posted, so many companies simply decide against getting involved.

Local Reputation
A company based in your local area, established for many years and with a good local reputation is DEFINITELY doing something right. If that company also offers nationwide coverage you know they have an excellent reputation. What this also means for you is that they will not compromise that hard-earned reputation by doing a shoddy job.

Superb Customer Service and quick response
Allied to recommendations and reputation, and easy to check from your initial enquiry – do they get back to you quickly? Politely? When can they come to survey and quote? Do they have a call out service? Do they know how important quick response is when it comes to commercial premises? Are they discreet? And do they have a policy for complaints and problems? After all, customer service is as much about how they react if things go wrong as getting it right in the first place…

Experienced Staff and Professional Accreditations
Speaks for itself. The businesses website and/or company literature should show this very clearly – after all, they’ll be proud to display it. If there’s no mention of qualified and/or experienced staff, or accreditation, be wary and dig deeper. Also ensure you check whether they’ve done commercial work before. Your handy drainage guy that did your best friend’s home is not necessarily the person you’d hire to perform complicated drain repairs to commercial premises.

Price is NOT the be-all-and-end-all. Expertise and experience do cost – why would they not? However, you don’t want to pay over the odds – you have your company budget to think of too, so what you need is competitive and reasonable pricing for a job done well, and quickly too, to save you losing business down to drainage problems.

Remembering all of the factors above when choosing drainage repair companies for your commercial premises will ensure you get the right people for the job at hand, giving you peace of mind that there’s someone to call if things go wrong.

In commercial buildings, it’s vital that you keep on top of your maintenance, and If you are currently dealing with problems in your building’s drains or if you’d just like to avoid one in the future, a drain or sewer survey is a fast and accurate way to get an instant look at the condition of your building’s drain. Drainage problems that are left unrepaired or unnoticed can cost literally hundreds of pounds to fix, and can cause immeasurable problems with staff and customers, especially when they start to smell. Having a CCTV drainage survey can determine both current and potential drainage issues that will save you money in the long run.


The best way to repair a problem is to catch it before it gets out of hand. This is easy when you’re dealing with elements of your commercial property that are in plain view. Pipes have an easily visible exterior, after that, everything is a mystery, as there’s no insight into any issues that could be happening within the drains. Your pipes are not only hidden in the walls, basements or crawlspaces, they’re also run below and well past your building’s structure, which is why most people are not aware of any drainage issues until the problem is large enough to noticeably affect the drainage, often with a pretty unpleasant smell to boot.

Drain blockages rarely happen overnight, and are usually down to problems that progress over time. A CCTV drainage survey can catch these blockages long before they get out of hand and become an extremely costly repair, both in terms of expense to fix and lost business as customers cannot use your facilities.

Problems related to blocked drains

A blocked drain can cause numerous problems to your commercial property as well as your staff and customers’ health. Usually considered a product of a structural problem or as a result of water resurgence issues, a blocked drain can easily and quickly turn into a nightmare for a commercial property owner, and the worse it gets the more money it will cost.

Health risks of standing drainage water

One of the most common issues that will arise from a blocked drain is contaminated water. Contaminated water that’s left standing, is a breeding ground for bacteria in the form of legionella, which will thrive in contaminated waters that lay still in a blocked drain.

Standing water in a blocked drain also needs very little time before it can begin to emanate an unpleasant or offensive odour, which can be extremely difficult to deal with, not to mention the various health issues this can cause for you, your staff and customers. Business owners can also be affected financially as a result of a foul smell related to standing water in drainpipes, as it will repel customers from the property.

Benefits of a CCTV drain survey

CCTV drainage surveys use closed circuit television technology to get a clear and precise view of the state of your drains. A plumber or drainage specialist will install a camera in the piping network and the images captured by the camera are then viewed on a large screen device to allow the plumber or specialist the opportunity to closely monitor the blocked area within your pipes. This will provide the plumber or drainage specialist with an in depth view of the situation, to help them to determine the most efficient solution for your drainage problems. You can request a CCTV drain survey from any good drainage company.

Get detailed knowledge on your new property’s drainage

Pre-sale commercial property inspections will give you only a general idea of your new building’s current or potential issues. Hiring a professional to conduct a CCTV drainage survey will give you a clear understanding of the state of the building’s drain pipes, which can be especially helpful for commercial property developers who are planning to add additional plumbing to the property and want to avoid any unexpected drainage issues during renovations.